Patient Resources & Frequently Asked Questions
Have questions about care at Oswego Medical? Learn more about our approach to primary care, functional medicine, hormone health, nutrition, appointments, insurance, testing, and what to expect as a patient.
Are you accepting new patients?
Yes. Oswego Medical welcomes new patients. Contact our office or schedule an appointment online to get started.
What types of patients do you see?
We provide personalized primary and integrative medical care for patients looking for a more attentive, whole-person approach to their health.
What makes Oswego Medical different from a traditional primary care clinic?
We take time to listen. Our approach combines evidence-based conventional medicine with functional, integrative, and lifestyle-based care when appropriate.
Can Oswego Medical still be my regular primary care provider?
Yes. We provide traditional primary care while also offering integrative and functional approaches for patients who want them.
Do I have to choose functional medicine?
No. Your care is personalized. Some patients primarily want traditional primary care, while others want a more comprehensive functional or integrative approach.
Do you accept insurance?
We work with insurance for many covered medical services. Coverage varies by insurance company and individual plan, so we recommend confirming your benefits before your appointment.
Do you offer self-pay visits?
Yes. Self-pay options are available for patients who do not have insurance, are out-of-network, or prefer not to use insurance.
Do you offer telehealth appointments?
Yes. Telehealth may be available for appropriate appointments. Some concerns require an in-person examination or testing.
Do you practice functional medicine?
Yes. Functional medicine is an important part of our approach. We look at potential underlying contributors to symptoms and consider nutrition, lifestyle, hormones, metabolic health, medications, and other factors when developing your treatment plan.
Do you offer hormone testing and hormone replacement therapy?
Yes. We evaluate hormone-related concerns and offer individualized hormone optimization and replacement therapy when medically appropriate.
Can you help with fatigue even if my basic labs are “normal”?
Yes. Persistent fatigue can have many causes. We can take a more comprehensive look at your symptoms, history, medications, sleep, nutrition, hormones, mental health, metabolic factors, and other potential contributors.
Can you help with digestive or gut-health concerns?
Yes. We evaluate gastrointestinal symptoms using both conventional and functional approaches when appropriate and can incorporate functional nutrition into your treatment plan.
Do you treat Ehlers-Danlos syndrome or hypermobility?
We have particular experience with joint hypermobility and hypermobility-related concerns. We can help evaluate symptoms, coordinate appropriate care, and develop an individualized management plan.
Can I get labs done through Oswego Medical?
Yes. We can order appropriate laboratory testing based on your medical needs. The specific laboratory and insurance coverage may vary.
Can you order imaging or refer me to a specialist?
Yes. When medically appropriate, we can order diagnostic imaging and coordinate referrals to specialists.